Master Enterprise IT Support, ITSM & Agile with 100% Job-Assistance
Fast-track your corporate IT career with live simulated enterprise environments. Gain real-world ticket experience on ServiceNow, Jira Agile, Active Directory under Tushar Sir (MTech | 10+ Yrs Exp) with dedicated interview lineups.
4-Stage 100% Job-Assistance Roadmap
We don't just teach theory. We groom, mentor, and prepare you to crack rigorous corporate technical rounds and secure competitive salary packages.
Hands-On Technical Labs
Intensive scenario-based training using enterprise ServiceNow, Jira, Active Directory, and ticketing simulations.
Live Capstone Projects
Work on simulated corporate incidents, P1/P2 resolution, sprint ceremonies, or cloud migration case studies.
ATS Resume & Mock Rounds
Corporate HR resume makeover with high ATS scoring, LinkedIn optimization, and 1-on-1 technical mock interviews.
Direct Interview Lineups
Direct interview schedules with our network of 150+ corporate hiring partners until you secure your formal offer letter.
Our Flagship Training Programs
Designed by Fortune 500 tech managers for direct enterprise employability.
ITSM: Major Incident Manager & IT Process Manager
Master Major Incident Management (MIM), P1/P2 bridge leadership, Root Cause Analysis, ITIL 4 Process Frameworks, and SLA Governance with hands-on enterprise ServiceNow experience.
Scrum Master & AI‑Driven Agile Project Management
Fast-track your Scrum Master career with cutting-edge AI tools. Master Jira, Confluence, Sprint Ceremonies, Agile Metrics, and AI-accelerated user story creation.
IT Service Desk Associate / Analyst
The ultimate launchpad into the IT sector. Master Active Directory, Windows/Linux OS troubleshooting, Office 365 admin, networking fundamentals, and enterprise ticketing tools.
AI Banking Consultant
Step into future-ready banking consulting. Master Digital Banking Operations, AI-Driven Financial Advisory, CRM Automation, Wealth Solutions, and Enterprise Client Consulting.
Why We Are The #1 IT Support Launchpad
Traditional colleges teach concepts from 10 years ago. We train you strictly on live tools and methodologies required on the corporate floor right now.
Real Ticket Simulators
Practice resolving simulated L1/L2 and P1 critical enterprise incidents in cloud-hosted ServiceNow instances.
AI-Accelerated Workflows
Learn how to leverage Generative AI for rapid ticket triage, automated sprint user stories, and incident post-mortems.
100% Placement Cell
Our dedicated corporate relations cell arranges interview drives with multinational IT providers until you are hired.
Corporate Leader Mentors
Trained exclusively by Principal Architects, Certified Scrum Masters, and Senior Ops Consultants with 10+ years tenure.
Profile & ATS Makeover
Professional resume restructuring, LinkedIn keyword optimization, and behavioral grooming to beat ATS screening filters.
Recognized Certifications
Course completion certificate accredited with ISO 9001:2015, plus comprehensive preparation for ITIL, CSM, and Microsoft certs.
Our Alumni Are Working Across Global Leaders & Tier-1 IT Corporations
Dedicated placement drives with 150+ hiring partners across Pune, Mumbai, Bangalore & Remote
Meet Your Lead Mentor & Trainer
Learn directly from corporate IT leadership with over a decade of real-world delivery experience.
Tushar Sir
Principal Mentor & Program Director
Tushar Sir brings over 10+ years of high-stakes corporate IT experience leading enterprise project transitions, vendor relations, and global service operations. He personally trains every student at IT Support Academy on live tickets, corporate methodologies, and mock interviews to ensure corporate job-readiness.
Core Areas of Expertise:
From Classrooms to Corporate Offers
See how graduates transformed their careers with our 100% Job-Assistance support.
"I had a 2-year career gap after my B.Com. IT Support Academy groomed me thoroughly on ServiceNow, Active Directory, and ticketing triage. Within 45 days of completing the course, I cracked the interview at an MNC as an IT Service Desk Analyst!"
"The AI-Driven Agile Scrum Master program was a game-changer. Learning Jira boards combined with AI prompts for user story generation set me apart during technical rounds. The placement cell lined up 4 interviews!"
"Tushar Sir's real incident war-room simulations made all the difference. In my technical interview, 80% of questions were identical to the ServiceNow P1/P2 scenarios we practiced in class."
"Transitioning from non-IT back-office to an IT Banking Consultant felt impossible until I joined IT Support Academy. The hands-on financial core banking system workflows and personal mentoring gave me the confidence to ace the hiring drive."
Frequently Asked Questions
Everything you need to know about enrollment, lab access, and 100% job-assistance.