IT Support & Infrastructure
Dedicated Interviews
4.8
(420 verified reviews)
•
45 Days
IT Service Desk Associate / Analyst
The ultimate launchpad into the IT sector. Master Active Directory, Windows/Linux OS troubleshooting, Office 365 admin, networking fundamentals, and enterprise ticketing tools.
TOOLS & PRACTICES:
Active Directory
Windows Server
Microsoft 365
ServiceNow
Remote Desktop Tools (AnyDesk/TeamViewer)
Wireshark
CMD/PowerShell Basics
Delivery: Hands-on Virtual Lab + Ticket Troubleshooting